The assistance provided to users (whether individuals, businesses, or organizations) who encounter problems or issues with their products, systems, or services that involve technical components. The main goal of technical support is to help users resolve these issues efficiently, whether they involve software, hardware, networks, or other technology-related challenges. Technical support is essential for maintaining the functionality of systems, ensuring user satisfaction, and minimizing downtime. It can vary widely depending on the type of product or service being supported, the complexity of the issue, and the support model employed by the organization.